POLICIES

Being a small business owner many people have been given discounts as a THANK YOU for being an amazing client. But at this time we need to charge the full amount of services that may have been discounted in the past. We hope you can understand and we value your continued support in growing our business.

 

LASH CLIENTS

At this time we are no longer taking new lash clients. We love you but there is no longer the time required, to add in new clients. WE WILL HOWEVER KEEP OUR CURRENT CLIENTS FOR LASH FILLS PROVIDED YOUR LASHES ARE MAINTAINED AS YOU HAVE BEEN INSTRUCTED. We can also refer you to someone we trust and believe in.

 

PRODUCTS

All products must be paid for at the time of ordering. You will be notified when they arrive or you can have them sent to you. If you will have them sent, we need your mailing address and please be aware that a shipping fee will be added to the total of your products.

 

CANCELLATION POLICY

We require that if you need to cancel your appointment that you do it 48 hours in advance. Any cancellations 24 hours or less will have 50% of the cost of your scheduled appointment charged to your card that is on file with us. You must have a card on file with us to retain our services as of May 1st 2021. Repeated cancellations will have you removed from future appointments and when re-booking you will need to pay 50% of the cost of your appointment as a deposit to hold your scheduled date and time. Confirming your appointment is very important. We need you to confirm your appointment at LEAST a week prior to your appointment. If it is not confirmed by either text or talking to someone your appointment will be deleted. Our books are full for months and we need to make sure that you will arrive at your appointment. First time clients need to arrive 15 minutes early to fill out all of the paperwork and current clients need to arrive 5 minutes prior to your appointment time.